Author: Lindqvist Andreas, Teknikhuset AB.

Published: 2004-08-02

Applies to: Content Studio ver. 3.3 +

Type: Information


Symptoms

On some system Content Studio can suffer from extremely bad performance and logging on to the system is almost impossible. When you look at the Content Studio Server 32 application in the Component Services Management console applet you see a very long call time for the CSManager component.

Cause

This phenomena occurs on some systems only and mainly on the Microsoft Server 2003 family and is caused by some issues in MSMQ queued components.

Resolution

Try to restart the Content Studio computer. If this does not help or if the problem persists to return you might have to rebuild the Content Studio Service Manager queues. As a last option you might have to make a repair install of the operation system or move Content Studio to another server.

Status

This is a problem caused by the MSMQ services that is part of the Microsoft Windows operating system.

More information

Knowledge base article: How to rebuild the Content Studio event action queues